We were on our way to Legoland in Plymouth Meeting and got lucky that we found delicious Dim Sum Factory along the way. It is a beautiful space inside that is perfect for families, dates or groups. We were also lucky enough to have a FABULOUS server who was so sweet and had the best energy. We ordered a few different dumplings to try, a bun, noodles in brown sauce, ribs AND at the very end the orange chicken. All the food was delicious, and delivered by a fun cat robot (our 7 year old thought this was the best part). The ribs has a sweet and tangy sauce and were just the right amount. BUT LET ME TELL YOU ABOUT THE ORANGE CHICKEN....it is literally the best I have ever had. We were not going to order it but two tables around us ordered it and it looked so good that we caved! I regret nothing, we stopped eating almost everything else on the table to enjoy these crispy chunks of tangy chicken. I am taking away a star because I honestly was not such a fan of the pork dumplings and enjoyed the bun much more. I also thought that the noodles with brown sauce and pork was lacking meat. The flavor was amazing, but it just didn't have much meat at all. I would absolutely return and look forward to trying other delicious plates!

Excellent food, my go to for takeout . Everything is always soo delicious and packed with care

Dim Sum Factory offers a delightful experience with its authentic and diverse selection of dim sum. The dumplings are fresh and full of flavor, making each bite a joy. My girlfriend and I love the variety of food you can get here, but the steamed BBQ pork buns are one of out personal favorites. Service was prompt and friendly. Highly recommend for anyone looking to enjoy quality dim sum in a welcoming environment.

Loved this place, though their parking lot is ridiculously crowded, even on a rainy Wednesday. There were no handicapped parking spaces ANYWHERE, & after circling for 20 minutes, I finally found a spot below the restaurant & had to climb up a flight of concrete steps in the rain. Now onto the food! It's best to go here with a few friends so you can share a variety of small plates. Four of us split 5 dishes, including 2 orders of soup dumplings, which are filled with a delicious broth that squirts into your mouth on the first bite. We also had cold noodles with sesame sauce, which were chewy & had a lot of sauce that was a little too bland for my taste. We also had chicken kabobs which had a marvelous smoked flavor & were large, tender & juicy, to my delight & surprise. We had an eggplant with garlic sauce, which had great flavor though a bit oily. All that food, plus 4 diet sodas for 4 ladies only came out to $17.00 which included tax & tip. Best of all, I got to take home the leftovers to enjoy a second meal! Food was delicious & inexpensive!!

Amazing food! Restaurant is super clean and staff are so friendly. Enjoyed it with my family while celebrating a birthday.

Great BYOB. Your food gets brought to you by a robot with a cat's face. Fantastic time.

We had the vegetable stir fry noodle and the pork soup dumplings! Both were excellent and super hot! Service was fast and not rushed. Would definitely go back and get this again :)

This is really nice restaurant serving a variety of authentic dim sum as well as rice and noodle dishes. The place is not too crowded when I visited but the plaza where the restaurant is located has limited parking and pretty busy place due to the number of other shops in the plaza. The service staff was really helpful and courteous. It's a family-friendly restaurant too as I saw several families with young kids dining in there. The Cumin Fried Noodles was really nice and tasty too. The sticky rice ball dessert was really good, though I personally find it a little too sweet. But overall a great dining experience. Definitely worth coming back if I'm back in the area.

I was craving dim sum and so we ended up here. It's not quite the same dim sum experience as in Philly, but I don't mind. It is a nice break being able to order from a menu and enjoy a quieter atmosphere. Dim Sum Factory has nicely decorated interior. The service was good, including the robot delivery. The dim sum dishes were delicious. We ordered a variety of classic ones. The soup dumplings didn't disappoint. The beef brisket noodle soup, however could be a lot better. The broth isn't as flavorful. It was somewhat bland and overly sweet. The sweetness did not come from hours of cooking beef bones. Overall, we had a good experience. We will definitely come back to try new dishes. P. S. The tea we had was a rice tea of sorts. It reminded me of the ones from Korean restaurants. There should be a stronger tea option. P. S. S. The disposable chopsticks sucks. It would be nicer to have real ones.